Blog · In English

The SrvIT Blog

Practical articles on business IT: networks, security, backup and the equipment we work with. Selected articles are translated into English; the full archive is in Hebrew.

An aerial view of an assisted-living residence in green grounds, walking paths between the buildings
Networks & Infrastructure

Assisted-Living Network: Readiness, Security Cameras and Access Control

One switch was reset and the guard station phone, about 12 cameras, the door controllers and both wireless networks went with it. How the network was rebuilt, and what to have in place first.

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A clinic receptionist taking a call on her mobile while the desk monitor sits dark
Telephony & VoIP

The Office Lost Power and the Business Phone Kept Ringing

The desk phones went dark and callers heard nothing unusual. How a cloud phone system hands calls over, and the six routing decisions worth making before it happens.

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Two filing cabinets, one solid and one dashed, with a document crossing between them
Backup & Recovery

You Have a Backup. But Can You Actually Restore From It?

A job that finished successfully is not the same as data you can get back. What to test, the two questions behind RPO and RTO, and ten questions for whoever manages your backups.

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Server racks in a data room
Servers

What Server Maintenance Really Includes - and the Price of Neglect

For seven years, an accounting firm ran a central server holding the office's files, software and critical data. It had been installed long ago - but over time, no support company or professional remained responsible for its ongoing maintenance.

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A dotted world map marking where a business's data is stored
Cloud

Would You Know Where Your Data Is Stored, If a Client Asked?

Where business data actually sits, who can reach it and how it is managed. When a private cloud server in Israel fits, when Microsoft 365 is enough, and why management matters more than location.

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Smiling IT consultant during a planning meeting at a modern office
Managed IT

In-House IT Employee or IT Outsourcing - How to Compare Properly?

The common mistake when comparing an in-house IT employee to IT outsourcing is putting the salary next to the monthly retainer and picking the smaller number. But gross salary is not the full cost of an employee - and the monthly fee does not represent just one technician's hours.

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An IT manager at a desk with several screens showing system dashboards
Telephony & VoIP

What a Business Call Center Really Costs - and Where the Savings Are

Lines, PBX, extensions, agents - how the spend breaks down, where it quietly leaks, where never to cut, and what a cloud PBX changes.

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A business owner at her desk, relaxed, after her IT was sorted out
IT Support

Business Computer Support - Why Your Carrier's Help Desk Is Not Enough

The carrier covers the line - not the business. Three service levels, what to check before signing with a provider, and the red flags.

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A business firewall appliance on a desk beside network cabling
Networks & Security

Your ISP's Router or a Managed Firewall? Equipment Alone Is Not Enough

Five things that stay exposed even with good equipment, why the real problem is rarely the hardware, and three checks any business owner can run today - no admin screens needed.

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A Netgate 1100 security gateway, the small branch model
Netgate

Netgate 1100: Small, Big

What Netgate's smallest gateway really solves in a small branch - and exactly where its power ends. Real throughput figures, honest fit/no-fit table and what to check before ordering.

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All articles

SecurityThe Security Force Awakens: Jedi, Passwords and the Dark Side2025 Managed ITFull Service-Ticket Documentation Is a Growth Engine2025 SecurityThe Danger Hiding Inside an Image: Phishing in SVG Files2025 Networks & SecurityA Vulnerability in D-Link Routers: Why Aging Gear Must Go2024 SecurityChoosing Information-Security Services for a Small Business2024 TipsKeyboard Shortcuts for Power Users2024 SecurityPhishing in Spotify's Clothing2024 BackupWorld Backup Day 20242024 SecurityThe Chinese Domain-Name Scam2024 SecurityProtecting Your Digital Assets2024 UpdatesSpring 2023: News and Updates2023 NewsThe Global WhatsApp Outage2022 NewsThe Global Cloudflare CDN Outage2022 NewsInternet Explorer 11 Retires - What Now?2022