For businesses with 10-300 employees looking for one party responsible for all their IT.
Stable, protected,
managed IT.
We take responsibility for your business's entire IT environment - support, cloud, data security, cyber and backups - in one monthly plan.
GRANDSTREAM
RUIJIE
The tools assist with speed, checks and processes; responsibility, oversight and decisions stay with the SrvIT team.
What your business gets
Your entire IT environment, under one responsible party
Your IT should not be split across several vendors. It needs one party that takes responsibility. All the services work together and are managed by the same team.
One management platform that sees everything
ITDash is the central management platform we developed and operate for our service team. It brings together the status of workstations, servers, networks, backups and phone systems in one place. Systems are monitored 24/7, every fix is documented, and a professional team makes sure everything simply works.
We treat your systems proactively, before a fault reaches you.
Continuous monitoring, maintenance, documentation, security and backups - with a team that knows your business. This is how we have been working since 1996.
- -You don't hear about faults from your employees. Most issues are handled before anyone opens a ticket.
- -You know the state of your IT at any moment. Every request, change and fix is documented in the ticketing system.
- -You don't pay per ticket. A fixed fee per user - our interest is fewer faults.
- -Backup that enables recovery even from ransomware. Managed, isolated and actually tested - with an orderly recovery plan.
- -Automation and AI speed up the work. Smart tools make things faster - responsibility and control stay with the team.
- -Working by written procedures and standards. Aligned with ISO 27001 & 27799, under CISO & DPO oversight.
This is how it sounds from their side
"I have been running an office for over three decades... Things were creaking. We needed service and it was slow to come. We asked questions and were left without answers. Thanks to my office's neighbor, I engaged a representative of SrvIT. A year has passed, and I am very satisfied in every respect: the service, the availability, the professionalism and the courtesy."
"For years we have been receiving professional, fast, efficient service - and most importantly, delivered with kindness and patience. Amir and his team are champions. How nice to have a chance to give credit."
"An exceptional service experience! I ordered IT services and was surprised by the speed, the efficiency and the professionalism. The technicians were available, patient and solved every problem quickly and professionally."
"Our company has been working with SRV for over 5 years, receiving IT services at the highest level. They give us professional, reliable, available and fast service, always with a service-minded approach and a precise answer to our needs."
"Courteous and professional service, fast and available almost all hours of the day. Knowledge, experience and creative solutions. Warmly recommended."
"A client of the company for over 20 years. A professional company that gives a fast, professional answer to every issue that comes up."
Service you can rely on - in writing
Commitments are defined in the service agreement, so you know exactly what to expect.
An orderly transition, without disrupting work
We learn your business's needs, systems and goals.
We build a service plan by organization size and needs.
We map the environment and start managing it, without disrupting work.
We monitor, maintain and improve - it is our responsibility.
Looking for one party to take responsibility for all your IT?
Book an intro call - about 20 minutes, no strings attached. We reply within one business day.